Global Collision Centers, an auto body repair facility in Wichita, KS, has achieved the Gold Class I-CAR approval and seal and upholds a high level of service through several key practices, which are listed below.
- Commitment to Ongoing Training – Gold Class certification requires that a significant percentage of technicians undergo continuous training in collision repair techniques, safety procedures, and industry standards. Global Collision Centers likely invests in regular training sessions to ensure its technicians stay up-to-date with the latest auto body repair technology and technological advancements.
- Skilled & Certified Technicians – The technicians at Global Collision Centers are likely highly skilled and certified professionals who have demonstrated their proficiency through rigorous skills assessments and testing conducted by I-CAR. This ensures that customers receive top-notch service and repairs from experienced professionals.
- State-of-the-Art Facilities & Equipment – Gold Class shops must meet certain facility standards, including the equipment, tools, and resources to perform high-quality repairs. Global Collision Centers likely maintains state-of-the-art facilities equipped with advanced technology and modern equipment to ensure efficient and effective repairs.
- Commitment to Customer Satisfaction – Gold Class shops are committed to providing exceptional customer service and satisfaction. Global Collision Centers likely prioritizes customer needs and strives to exceed customer expectations by offering transparent communication, timely updates on repair progress, and personalized service.
- Ethical Business Practices – Gold Class shops adhere to ethical business practices and industry standards. Global Collision Centers likely operates with integrity, honesty, and professionalism, treating customers, employees, and suppliers fairly.
- Continuous Improvement – Achieving Gold Class certification is not a one-time accomplishment; it requires an ongoing commitment to excellence and continuous improvement. Global Collision Centers likely regularly evaluates its processes, procedures, and performance to identify areas for improvement and implement measures to enhance the quality of its services.
Overall, Global Collision Centers upholds the high level of service required to achieve and maintain Gold Class I-CAR Collision approval and seal by prioritizing training, employing skilled technicians, maintaining modern facilities, prioritizing customer satisfaction, adhering to ethical business practices, and continuously striving for excellence.