If an auto body shop does not get paid for completed repairs, they are legally allowed to keep your vehicle. If there is a dispute, you will have to take it to court. Most body shops are willing to work out a deal or negotiation if someone is not able to pay. Make sure they discuss the cost of the repairs upfront.
Here at Global Collision Centers, we will discuss the cost upfront and have no problem showing you the damaged area and offering an explanation so there are no surprises.